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1. Loews Hotels ("Loews") may change the LoewsFirst Program (the "Program") rules, regulations, benefits or processes, and special offers at any time without notice. Specifically, Loews may change or terminate partner affiliations, requirements and rules for earning LoewsFirst benefits, quantity of each benefit provided per stay and per year, continued availability and benefits types.
2. LoewsFirst benefits and mileage or points awards are based upon completion of a qualifying stay at any Loews Hotel. A qualifying stay is any rate published by the hotel. Group, negotiated, third party, government, Universal Passholder and Universal Florida residents rates do not qualify. Not valid with any other discount program, coupon, complimentary or promotional offer.
3. A stay is defined as all consecutive nights at one hotel, even if the Member checks out and checks back in during those dates. The Member must reserve the room in the Member's name and stay overnight. Stay credit for LoewsFirst is for individual travel only. Only one Member per room will receive credit for each stay. Requests to divide or consolidate folios after the stay will not be accepted. Membership benefits apply for the Member only and are not transferable.
4. Loews reserves the right to modify or limit availability, including imposing of blackout dates, special offers, guaranteed availability, or upgrade benefits. Suite upgrades are applicable to certain suite types only and subject to availability of those suites. Guaranteed availability is subject to blackout dates. For complete list of blackout dates, click here.
5. Loews reserves the right to terminate the entire Program with six months' advance notice to all then-Active Members, and immediately upon notice to all then-Active Members in the case of a termination relating to the substitution of a similar replacement program. You will be considered an "Active Member" so long as you have stayed in a Loews Hotel during the previous twelve months.
6. Mileage or points will be awarded once per stay. American Express® and Membership Rewards® are registered trademarks of American Express Company. For complete details about the program please visit: www.membershiprewards.com. American Airlines® and AAdvantage® are marks of American Airlines, Inc. American Airlines® reserves the right to change the AAdvantage® program at any time without notice. American Airlines® is not responsible for products or services offered by other participating companies. For complete details about the AAdvantage® program, visit www.aa.com. Amtrak® and Amtrak Guest Rewards® are registered trademarks of the National Railroad Passenger Corporation. Amtrak® may, in its discretion, cancel, modify, restrict or terminate the Amtrak Guest Rewards® program, or any aspects or features of the Amtrak Guest Rewards® program at any time without prior written notice.
7. Membership in LoewsFirst is free and available to individuals residing in countries that legally permit participation in frequent stay programs. LoewsFirst members will be responsible for any applicable taxes earned in the form of airline miles from our partner airlines or points from American Express®.
8. LoewsFirst members can receive credit for only one stay that occurs prior to enrollment. The stay must have occurred no more than 30 days prior to signup, and the rate paid on that stay must have been a LoewsFirst qualifying rate. Documentation must be furnished to LoewsFirst Customer Service (Fax 1-800-Loews14) within 60 days of enrolling in LoewsFirst to count toward tier-level qualification and to receive Membership Rewards® Bonus Points, airline miles or Amtrak® points.
9. Fraud or abuse concerning membership privileges and benefits is subject to appropriate administrative and/or legal action by Loews, including the termination of LoewsFirst benefits, and revocation of membership. In addition, we reserve the right, in our sole discretion, to immediately discontinue membership of any individual member, if such member acts in a manner inconsistent with local, state, or federal laws or ordinance, or in a fraudulent or abusive manner; otherwise misuses the benefits of membership; or fails to pay any valid bill or account when due to Loews or its hotels. Nothing contained in these Membership Rules shall limit Loews in the exercise of any legal or equitable rights or remedies.
10. Loews makes no warranties or representations, either expressed or implied, and expressly disclaims any and all liability (including consequential damages) with respect to goods or services provided through the Program.
11. Neither Loews nor our Program partners are responsible for requests or correspondence lost or delayed in the mail or via electronic mail. Loews is not responsible for, and reserves the right to correct, any pricing or typographical errors, errors of description, or errors regarding participating properties and partners.
12. LoewsFirst Gold membership requires three (3) qualifying stays or six (6) cumulative nights (associated with a qualifying stay or stays), in a single Loews Hotel or any combination of Loews Hotels, in a calendar year. LoewsFirst Platinum membership requires ten (10) qualifying stays or fifteen (15) nights (associated with a qualifying stay) in a single Loews Hotel or any combination of Loews Hotels, in a calendar year. A calendar year is defined as January 1 through December 31. Retaining membership in LoewsFirst Gold or LoewsFirst Platinum requires meeting the respective criteria for LoewsFirst Gold or LoewsFirst Platinum each calendar year. LoewsFirst members who were LoewsFirst Gold or LoewsFirst Platinum members prior to June 1, 2003 will retain that status through December 31, 2004, unless a higher status is achieved based on the above stated criteria during the calendar year 2003 or the calendar year 2004. LoewsFirst Blue members and new members will become LoewsFirst Gold or LoewsFirst Platinum members when they meet the above stated criteria. Once a Member attains a tier level, this level will remain in effect through the end of the subsequent calendar year. Post-enrollment stays recorded beginning January 1, 2004 are eligible toward tier-level qualification for the calendar year 2005. Thereafter, Members must requalify each year for the following year's membership.
13. In the event you do not remain an Active Member (as defined above) your membership may be cancelled at the sole discretion of Loews.
14. All interpretations of these Membership Rules, Terms and Conditions shall be at the sole discretion of Loews.
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